Support

Payments

  • Which payment methods do you accept?

    Payment Options & Information Jomashop offers a variety of payment methods to ensure that our customers have a convenient and hassle-free shopping expe...

  • Does Jomashop offer any coupons/promo codes?

    Jomashop is dedicated to delivering exceptional value on luxury goods, ensuring our customers enjoy the finest offerings at the most competitive prices...

  • What is Financing Via Affirm?

    Pay over time, on your terms. Buy with Affirm - and pay off your purchase in easy, fixed monthly payments. Rates from 10-30% APR (Finance up to $17,5...

Shipping

  • Shipping Options / Policies

    Shipping Guide Jomashop will gladly pay for ground shipping on every order valued over $100 within the United States. However, should you return an it...

  • Do you ship internationally?

    International Shipping Online Payment International orders can be processed online and paid with Visa, MasterCard, Discover, or American Express. Inter...

  • Extend Shipping Protection

    Extend Shipping ProtectionIf your Jomashop package is lost, stolen, or damaged during delivery, Extend will replace it. Why Add Extend Shipping Protect...

My Account

  • How to change/reset my password

    Here are the instructions on how to reset your password: Click Sign In or Click the My Account Icon Enter your email in the email box and click Conti...

  • I cannot log in/sign in

    If you're having trouble signing in to Jomashop, you may be entering incorrect account information. Here are some things to check if you cannot log in:...

Gift Cards

Returns

Orders

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About Us

  • What is Jomashop.com?

    About Jomashop Established in 1999, Jomashop is a leading online luxury discounter offering a wide range of products including watches, fragrances, han...

  • Are your watches authentic?

    Guaranteed Authenticity: All products sold on Jomashop.com are 100% authentic guaranteed. Jomashop.com purchases its inventory via authorized dealers o...

  • Do you give a warranty with the watch?

    Product Warranty Jomashop warranties are now automatically registered when you purchase a watch. Manufacturer warranties (companies listed below) may s...

  • Affiliate Program

    Sell Products, Earn Cash, it’s that easy!  Jomashop Affiliate Program - Commission Junction    Jomashop is a leading luxury and fashion discount retail...

  • Customer survey sweepstakes rules

    Official Jomashop.com Customer Survey Sweepstakes Rules 1. NO PURCHASE IS NECESSARY TO ENTER OR WIN. The Jomashop.com Customer Survey Sweepstakes (the ...

  • Sell Us Your Watch: Buy-Back Program

    To see the value you can get for your watch on select brands click here and fill out the form

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Loyalty Program

  • Jomashop Loyalty Program Overview

    Jomashop Loyalty ProgramThe Jomashop Loyalty Program allows customers to earn points for purchases made through the Jomashop Android or Jomashop iOS ap...