Prescription Glasses & Lenses

Prescription Glasses & Lenses – General Information

Prescription glasses are customized products made specifically to your prescription details. Please review the information below before placing your order.

Available Prescription Lens Offerings

1. Lens Types (Focal Points)

• Single Vision Lenses: Correct vision for a single, consistent distance (near, intermediate, or far).
• Progressive Lenses: Multifocal, line-free lenses offering a seamless gradient for clear vision at all distances.
• Reading Glasses: Reading glasses (sometimes called "readers") are a functional tool designed to magnify text and images for individuals who have difficulty focusing on nearby objects.
• Non-Prescription Clear Fashion Lenses: Non-prescription clear fashion lenses are a purely aesthetic accessory. They do not contain any magnification or vision correction capabilities.

2. Lens Materials

The material affects the lens's weight, thickness, and impact resistance. 

• Plastic (CR-39): Standard, affordable, lightweight material.
• Polycarbonate: Highly impact-resistant, thin, and lightweight with natural UV protection.
• High-Index Plastic: Thinner and lighter than standard plastic for higher prescriptions, reducing the "coke bottle" effect.

3. Lens Coatings and Treatments

These enhancements can be applied to nearly any lens type or material to improve functionality and comfort. 

• Anti-Reflective (AR) Coating: Eliminates distracting reflections from both the front and back of the lenses, improving clarity and reducing eye strain, especially at night or when using a computer.
• Blue Light Filtering: Specific coatings or treatments that block or filter a portion of the blue light emitted by digital screens (computers, smartphones, tablets), potentially reducing digital eye strain and supporting better sleep cycles.
• Hydrophobic/Oleophobic Coatings: Repel water, oils, and smudges, making the lenses easier to clean. 

4. Special Purpose Lenses

• Photochromic Lenses (Transitions®): These lenses automatically change from clear indoors to a sunglass tint when exposed to UV light outdoors.
• Polarized Lenses: Primarily for sunglasses, these lenses filter out reflective glare from horizontal surfaces like water, snow, and roads, providing superior clarity and comfort for outdoor activities like driving, fishing, or sports.
• Sunglasses: Add a sunglass tint to your prescription lenses to combine necessary vision correction with protection from the sun's glare and harmful UV rays. When replacing original sunglass lenses with prescription lenses, please be aware of the following:
  • Loss of Original Branding By upgrading to prescription lenses, the original manufacturer's lenses will be removed. This means any brand logos, laser-etched signatures, or authenticity watermarks (such as the brand signatures typically found on the upper corner of the lens) will no longer be present on the new eyewear.
  • Quality Guarantee While the original branding is removed, your new lenses will be custom-crafted to match the color, tint, and UV protection of the original design as closely as possible, while providing the visual correction required by your prescription.

Production & Shipping Time

• Prescription glasses are custom-made
• Production time is 7–10 business days
• Production begins after all prescription details are confirmed
• Shipping transit time is separate from production time

Prescription Requirements

To process a prescription glasses order, we require:

• A valid, current prescription
• Selected frame
• Selected lens options

Prescriptions must be valid at the time of order. We are not responsible for issues resulting from expired or incorrect prescriptions.

Prescription Accuracy Responsibility

Customers are responsible for ensuring all prescription information entered is accurate.
Incorrect or incomplete information may affect vision quality and is not eligible for refunds.

Pupillary Distance (PD)

What if my prescription doesn’t include PD?

• Pupillary Distance (PD) measures the distance between your pupils
• If PD is not provided, lenses will be crafted using the average adult PD of 62 mm
• While this works for most adults, providing your exact PD is recommended for best accuracy

Frame Compatibility

Not all frames support prescription lenses.
If a selected frame is incompatible with prescription lenses, the order may be delayed or canceled.

Changes After Order Placement

Prescription details cannot be changed once production begins.
Requests to modify prescription information after production has started cannot be accommodated.

Returns & Refund Policy for Prescription Glasses

Because prescription lenses are customized:

• Prescription glasses must be returned with demo lenses
• Frames may only be eligible for return if demo lenses are included

Important Notes

• Prescription accuracy is the customer’s responsibility
• Orders may be delayed if prescription information requires clarification

PRESCRIPTION EYEWEAR TERMS

Prescription glasses and lenses sold by Jomashop are custom-made products produced specifically according to the prescription and measurement information you provide. Production typically takes 7–10 business days after all details are confirmed, and changes to prescription information cannot be accommodated once production has begun. Jomashop is a retailer and is not a licensed optician, ophthalmologist, or medical provider. We do not examine eyes, diagnose vision conditions, or provide medical advice.

Customer Responsibility for Accuracy and Assumption of Risk

You are solely responsible for the accuracy, completeness, validity, and currency of all prescription information and measurements (including sphere, cylinder, axis, add power, pupillary distance (PD), and any other details) that you enter or upload. Jomashop and our third-party laboratory rely exclusively on the data you submit and do not independently verify prescriptions.

If pupillary distance (PD) is not provided, we will use the average adult PD of 62 mm. You acknowledge that this default value may not be optimal for you and may result in suboptimal vision or discomfort.

By placing an order, you represent, warrant, and agree that:

• The prescription was issued by a licensed eye care professional within the required time period and remains valid at the time of order;
• All information you provide is accurate and current;
• You assume all risks arising from any incorrect or incomplete information;
• You are ordering for yourself or are authorized to order for the intended wearer.

Parent/Guardian Orders

If ordering for a minor, you affirm that you are the parent or legal guardian and accept full responsibility for the accuracy of the prescription and for the minor’s use of the glasses.

Third-Party Laboratory

Prescriptions are filled by an independent third-party laboratory. Jomashop acts solely as the retailer.

Limitation of Liability

To the maximum extent permitted by law, Jomashop and its third-party laboratory shall have no liability for any errors, inaccuracies, omissions, or use of default values in the customer-provided information. Jomashop shall not be liable for any indirect, incidental, consequential, special, or personal injury damages arising from customer-provided prescription or measurement data, including vision problems, discomfort, headaches, or eye strain.

Your sole and exclusive remedy is, at Jomashop’s discretion, a replacement pair or refund of the purchase price (subject to our standard return policy, which requires return with demo lenses).

Warranty Disclaimer

All prescription eyewear is sold “as ordered” based on your specifications. To the maximum extent permitted by law, Jomashop disclaims all warranties, express or implied, including any implied warranties of merchantability and fitness for a particular purpose.

Required Acknowledgment at Checkout

You must affirmatively check the following before completing any prescription eyewear order:

☐ I certify that the prescription and measurement information I have provided is accurate, complete, and current. I understand that Jomashop and the laboratory rely solely on my input and that I assume responsibility for any errors, including use of default values.

☐ (If ordering for a minor) I am the parent or legal guardian of the intended wearer and accept full responsibility for this order and its use.

Arbitration Agreement

Any dispute, claim, or controversy arising out of or relating to your purchase of prescription eyewear or these terms (whether based in contract, tort, statute, product liability, or otherwise) shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted in New York County, New York, in English, before a single arbitrator. You and Jomashop agree to waive any right to a jury trial or to participate in a class action lawsuit, class arbitration, or representative proceeding. This arbitration agreement is governed by the Federal Arbitration Act. You may opt out of this arbitration agreement by sending a written notice to Asher Gulko at legal-optout@jomashop.io within thirty (30) days of first accepting these terms or placing a prescription eyewear order.

Governing Law

These terms are governed by the laws of the State of New York, without regard to its conflict of laws principles.