Extend Shipping Protection
If your Jomashop package is lost, stolen, or damaged during delivery, Extend will replace it.
Why Add Extend Shipping Protection?
Stop planning your day around a delivery. Extend offers 24/7 online support and hassle-free replacements without any additional fees in case your package is lost, damaged, or stolen.
What are the benefits of Extend Shipping Protection?
With Extend Shipping Protection, you’re protected against package loss, damage, and theft.
- No more stressing around package delivery.
- Hassle-free service request process, with most issues processed in minutes.
- 24/7 online service via Extend’s virtual service request specialist, Kaley.
- No surprise fees.
How do I purchase Extend Shipping Protection?
After you add an eligible Jomashop product to your cart, you will have the option to add Extend Shipping Protection during checkout. Available for U.S. customers only.
How do I submit an Extend service request?
Simply contact Extend online or by phone at (877) 248-7707. If your request is approved, Extend will replace your product on behalf of Jomashop. You will receive a store credit or gift card for the value of the product plus shipping costs and taxes so you can order a replacement product quickly. In some cases, the replacement product will be shipped directly to you by Jomashop.
For more details read Extend’s Shoppers Guide to Shipping Protection.