Orders

Jomashop's Buyer Exemption Program for Sales Tax If you are a tax-exempt buyer, Jomashop offers a buyer exemption system that allows you to submit sale...

Can you size my watch before/after shipping it?Unfortunately, we do not provide a watch sizing server. To avoid sizing and possibly damaging the watch ...

Order Information Looking to view or track your order? click here To learn more about Order Processing click here To learn more about Order Changes & C...

Order Processing Orders received before 1:30 PM Eastern Standard Time will be processed within the same business day, provided that the goods are in st...

You can track your order using one of the following methods:   Using the Order Status Checker If you have your order number, you can use our Order Stat...

  Order Processing Guidelines At Jomashop.com, we strive to ensure that your orders are processed and shipped out as quickly and efficiently as possibl...

Order Changes & Cancellations You will receive an order confirmation via email after placing an order. If there are any discrepancies with your order, ...

Order Verification In order to verify your order, we require your billing address, which should match the address where your bank statements and monthl...

What to do if your package is showing as delivered but you can't find it.Before contacting Jomashop, please: Verify the shipping address Look for a not...

Special Orders Select items sold on Jomashop.com may be considered a "Special Order" and subject to a limited return policy. A "Special Order" may be: ...

What to do if there is a discrepancy with your order If you notice any discrepancies with your order, or if you receive the wrong item, please contact ...