Returns

  • What is your Returns and Exchanges Policy

    Extended Holiday Returns In addition to our standard 30-day money back guarantee, all orders placed between November 8th and December 12th, will be eli...

  • Trade In Your Watch

    Trade In Your Watch To trade in your watch for Jomashop store credit click here and fill out the form

  • Start a Return - Returns Center

    Obtaining an RMA Number To return an item, you need to obtain a Return Merchandise Authorization (RMA) number. You can request an RMA number online th...

  • Repair center (request a repair)

    Jomashop maintains a state-of-the-art on-site repair/watch repair center staffed by professional watch smiths, horologists and technicians. We provide ...