• I am a tax exempt buyer, how can I submit documentation so that I do not get charged sales tax?

    Buyer Exemption program for sales tax:

    If you are a tax-exempt buyer, we have a buyer exemption system that allows you to submit sales tax exemption certificates to Jomashop and make purchases without paying sales tax.

     

    Start Uploading Documents

     

     

     

  • Affiliate Program

    Affiliate Program


    Sell Products, Earn Cash, it’s that easy! 


    Jomashop Affiliate Program - Commission Junction 

     

    Jomashop is a leading luxury and fashion discount retailer of brand name Watches, Sunglasses, Handbags, Jewelry, Fragrances, Accessories and so much more. Since 1999, we have been partnering with large and small websites, blogs, content creators and influencers from around the world to join our global affiliate program. Join our Affiliate Program Today! To apply, CLICK HERE.

     

    By joining our affiliate program, you can earn commissions on all referred sales when customers complete their purchases on Jomashop. 

     

    What are the benefits of joining our affiliate program? 

    • Earn 4% to 10% commission on each referred sale

    • High Average Order Values

    • Deeply discounted popular brand name products available all year long

    • Custom Landing Pages

    • Track real-time reporting and sales via Commission Junction

    • Exclusive Deals and Sale opportunities

    • Receive affiliate team assistance with product recommendations, exclusive collaborations, and the launch of sales events

     

    What do you need to do as an affiliate? 

    • Share Jomashop with links and banners on your site, social media, or blog

    • Utilize our product feed to promote our top categories and products to your visitors  

    • Get in touch with us to find out more about extra exposure opportunities 

     

    What are the next steps? 

    • Apply directly to the Jomashop Affiliate Program via  Commission Junction or contact affiliate@jomashop.com 

    • Our team will review your application and get back to you with additional resources on how to join our affiliate program

    Contact Us: 

    If you have any questions, opportunities, or partnerships, please contact our affiliate program manager via our email affiliate@jomashop.com

    Thank you!

  • Can you size my watch before/after shipping it?

    Can you size my watch before/after shipping it?

    Unfortunately, we do not provide a watch sizing server. To avoid sizing and possibly damaging the watch yourself, we recommend that you take your watch to a local jeweler or watch repair center, where it can be properly sized to the dimensions of your wrist.

  • Do you give a warranty with the watch?

    Product Warranty

    Jomashop warranties are now automatically registered when you purchase a watch. Manufacturer warranties (companies listed below) may still require manual warranty registration. 

    Jomashop.com will service every brand name watch sold on our website for a period of 1 to 5 years after purchase (see chart for exceptions). Watches that have symptoms of abnormally gaining time, losing time, or not keeping proper time will be serviced under our warranty program. Our warranty does not cover "external damage" to the product.

    What's Covered:

    The warranty applies to the following:

    • Manufacturing defects
    • Watch movement

    What's Not Covered:

    The Jomashop.com warranty does not cover any damage resulting from, water/moisture damage. Additionally, the warranty does not cover any damage to the watch case, crystal/glass, watch bracelet/band, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch. Damage which occurs due to having the watch serviced by a third party, nulls and voids the warranty from Jomashop.com.

    This limited warranty does not cover any damage if there is evidence of excessive wear and tear, or if used under conditions which exceed the watch manufacturer’s water resistance guidelines. Consequential and incidental damages are not recoverable under this warranty or any implied warranties.

    • External wear-and-tear from normal daily use.
    • External damage to the product. Any damages resulting from wear to the watch case, crystal/glass, watch bracelet, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch
    • Defects caused by outside force, improper use, or ANY such incidental damages which occur by dropping or banging the timepiece.
    • Any lost/missing stones or gems on the outer portion of the watch or watch face
    • Outside modifications and third party repair attempts void the warranty
    • Any damage if used under conditions which exceed the watch manufacturer’s water resistance guidelines.
    • Watches that are labeled as water resistant featuring a screw down crown. The crown must be screwed down properly at all times to keep the watch casing from receiving water damage inside the stem. Water damage is not covered under warranty by Jomashop.com nor any manufacturer.

    The Fine Print:

    Jomashop.com will repair or replace the product at our discretion, including the cost of all parts and labor during the warranty period.

    Jomashop.com disclaims any liability for consequential or incidental damages for breach of written or implied warranty of this product, including merchantability or fitness for a particular purpose.

    This warranty gives you specific legal rights and you may have other rights that vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

     

    Warranty Length of New Watches by Brand:


    • A. Lange & Sohne - 2 Year Warranty
    • A_Line - 2 Year Warranty
      Accutron - Manufacturers Guarantee (See Below)
      Adee Kaye - Manufacturers Guarantee (See Below)
    • Adidas - 2 Year Warranty
      Air Blue - 2 Year Warranty
      Akribos XXIV - Manufacturers Guarantee (See Below)
    • Alpina - 2 Year Warranty
      Andy Warhol - 2 Year Warranty
    • Anne Klein - 2 Year Warranty
    • Angular Momentum - 3 Year Warranty
    • Anonimo - 2 Year Warranty
      Appetime - 2 Year Warranty
    • Arbutus - Manufacturers Guarantee
    • Armand Nicolet - 2 Year Jomashop
    • Arnold & Son - 2 Year Warranty
      Audemars Piguet - 2 Year Warranty
      August Steiner - Manufacturers Guarantee (See Below)
    • Aviator - 3 Year Warranty
      A|X Armani Exchange - 2 Year Warranty
    • Ball - 2 Year Warranty
    • Ballast - Manufacturers Guarantee 
      Baume & Mercier - 2 Year Warranty
      Bedat - 2 Year Warranty
      Bell & Ross - 2 Year Warranty
    • Ben & Sons - 2 Year Warranty
    • Bertha - Manufacturers Guarantee (See Below)
    • Black Dice - 2 Year Warranty
      Blancpain - 2 Year Warranty
    • Bomberg - 2 Year Warranty
    • Boucheron - 2 Year Warranty
    • Bovet - 1 Year Warranty
    • Breed - Manufacturers Guarantee (See Below)
    • Breguet - 2 Year Warranty
      Breitling - 2 Year Warranty
    • Bremont - 1 Year Warranty
      Brera Orologi - Brera Manufacturers Guarantee (See Below)
      Brooklyn Watch Co. - Manufacturers Guarantee
      Bulova - 2 Year Warranty
    • Burberry - 1 Year Warranty
      Burgi - Manufacturers Guarantee (See Below)
    • Burett - 3 Year Warranty
      Bvlgari - 2 Year Warranty
    • Cabochon - 2 Year Warranty
      Calibre - Gevril Manufacturers Guarantee (See Below)
      Calvin Klein- 2 Year Warranty
      Carbon 14 - 2 Year Warranty
    • Carl F. Bucherer - 2 Year Warranty
    • Cartier - 2 Year Warranty
      Casio - 1 Year Warranty
      Certina - 2 Year Warranty
    • Chanel - 2 Year Warranty
    • Charriol - 2 Year Warranty
    • Chaumet - 1 Year Warranty
    • Chopard - 2 Year Warranty
    • Chronoswiss - 1 Year Warranty
      Citizen - 5 Year Warranty
    • Clerc - 3 Year Warranty
    • Claude Bernard - 2 Year Warranty
    • Cluse - 2 Year Warranty
    • Coach - 2 Year Warranty
      Concord - 2 Year Warranty
      Corum - 2 Year Warranty
    • Crayo - Manufacturers Guarantee (See Below)
    • Croton - Croton Limited Lifetime Warranty (See Below)
    • Cvstos - 2 Year Warranty
      D.Factory - Manufacturers Guarantee
    • Daniel Jean Richard - 2 Year Warranty
      Daniel Wellington - 2 Year Warranty
      Danish Design - 1 Year Warranty
    • De Grisogono - 1 Year Warranty
      Deep Blue - Manufacturers Guarantee (See Below)
    • Dewitt - 2 Year Warranty
      Diesel - 2 Year Warranty
    • Dietrich - 2 Year Jomashop
    • Dior - 2 Year Warranty
      DKNY - 2 Year Warranty
      Dolce & Gabbana - 1 Year Warranty
    • Dubey & Schaldenbrand - 1 Year Warranty
    • Earth -Manufacturers Guarantee (See Below)
    • Ebel - 3 Year Warranty
    • Eberhard & Co - 2 Year Jomashop
    • Ed Hardy - 2 Year Warranty
      Edox - 2 Year Warranty
    • Elevon - Manufacturers Guarantee (See Below)
    • Elini - 2 Year Warranty
    • Ellen Tracy - Manufacturers Guarantee
    • Empress - Manufacturers Guarantee (See Below)
    • Emporio Armani - 2 Year Warranty
      Equipe - 2 Year Warranty
    • Ernest Borel - 2 Year Warranty
      ESQ - 2 Year Warranty
      Eviga - 2 Year Warranty
    • Faberge - 2 Year Warranty
    • Favre Leuba - Manufacturers Guarantee
    • Fendi - 2 Year Warranty
    • Ferrari - 2 Year Warranty
    • Ferre Milano - Manufacturers Guarantee (See Below)
    • Fortis - 2 Year Warranty
      Fossil - 2 Year Warranty
    • Franc Vila - 2 Year Warranty
    • Franck Dubarry - 2 Year Warranty
    • Franck Muller - 2 Year Warranty
      Frederique Constant - 2 Year Warranty
      Fruitz by Philip Stein - 2 Year Warranty
      Fujitime - 1 Year Warranty
    • Furla - 2 Year Warranty
    • GC By Guess - 2 Year Warranty
    • Geneve - 2 Year Warranty
    • Geoffrey Beene - Manufacturers Guarantee
    • Gevril - Gevril Manufacturers Guarantee (See Below)
    • Giordano - Manufacturers Guarantee (See Below)
    • Girard Perregaux - 2 Year Warranty
    • Giulio Romano - Manufacturers Guarantee
    • Givenchy - Manufacturers Guarantee
      Glashutte - 2 Year Warranty
      Glycine - Manufacturers Guarantee (See Below)
    • Graham - 2 Year Warranty
    • Grand Seiko - 2 Year Warranty
      Gucci - 2 Year Warranty
      Guess - 2 Year Warranty
      GV2 by Gevril - Gevril Manufacturers Guarantee (See Below)
      Hamilton - 2 Year Warranty
      Harry Winston - 2 Year Warranty
    • Haurex Italy - Gevril Manufacturers Guarantee (See Below)
      Heritor - Manufacturers Guarantee (See Below)
    • Hermes - 2 Year Warranty
      Hublot - 2 Year Warranty
      Hugo Boss - 2 Year Warranty
    • Hyt - 2 Year Warranty
    • Ice-Watch - 2 Year Warranty
      Ike Milano - 2 Year Warranty
      Invicta - Manufacturers Guarantee (See Below)
    • Issey Miyake - 2 Year Warranty
      IWC - 2 Year Warranty
      J. Springs - 1 Year Warranty
      Jacob & Company - 2 Year Warranty
      Jacques Lemans - 2 Year Warranty
      Jaeger LeCoultre - 2 Year Warranty
    • Jaquet Droz - 2 Year Warranty
      JBW - Manufacturers Guarantee (See Below)
      Jet Set - Manufacturers Guarantee
      Jill Stuart - Manufacturers Guarantee
    • Jivago - 2 Year WarranMonty
    • Johan Eric - Manufacturers Guarantee
    • Joshua & Sons - Manufacturers Guarantee (See Below)
    • Junghans - 2 Year Warranty
    • Just Cavalli - Manufacturers Guarantee
    • Kate Spade - 2 Year Warranty
      Kenneth Cole - 2 Year Warranty
      Kienzle - 2 Year Warranty
      Lacoste - 2 Year Warranty
    • Lamborghini - 2 Year Warranty
      Lambretta - 2 Year Warranty
      Lancaster - 2 Year Warranty
    • Lego - 2 Year Warranty
    • Leonard - 2 Year Warranty
    • Locman - 2 Year Warranty
      Longines - 2 Year Warranty
    • Louis Erard - 2 Year Warranty
      Lucien Piccard - 2 Year Warranty
    • Luminox - 2 Year Warranty
      Madison - 2 Year Warranty
    • Marc Jacobs - 2 Year Warranty
    • Maserati - 2 Year Warranty
    • Mathey-Tissot - Manufacturers Guarantee (See Below)
    • Mauboussin - 3 Year Warranty
    • Maurice Lacroix - 2 Year Warranty
    • Meistersinger - 2 Year Warranty
    • Michael Kors - 2 Year Warranty
      Michele - 2 Year Warranty
      Mido - 2 Year Warranty
    • Milus -2 Year Warranty
    • Mondaine - 2 Year Warranty
      Montblanc - 2 Year Warranty
      Montres de Luxe - 2 Year Warranty
      Morellato - Manufacturers Guarantee
      Morphic - Manufacturers Guarantee (See Below)
      Movado - 2 Year Warranty
    • Mulco - Manufacturers Guarantee
    • Nautica - 2 Year Warranty
      Nice Italy - 2 Year Warranty
    • Nike - 2 Year Warranty
      Nixon - 2 Year Warranty
    • Nomos - 2 Year Warranty
    • Oceanaut - Manufacturers Guarantee
    • Officinia Del Temp - Manufacturers Guarantee
    • Olivia Burton - 2 Year Warranty
      Omega - 4 Year Warranty
      Oniss - Manufacturers Guarantee (See Below)
    • Orient - 1 Year Warranty
      Oris - 2 Year Warranty
      Panerai - 2 Year Warranty
    • Parmigiani Fleurier - 2 Year Warranty
      Patek Philippe - 2 Year Warranty
    • Paul Picot - 2 Year Warranty
    • Perrelet - 2 Year Warranty
    • Philip Stein - 2 Year Warranty
      Piaget - 2 Year Warranty
    • Picasso & Co - 2 Year Warranty
      Polar - 2 Year Warranty
      Police - 2 Year Warranty
    • Porsche Design - 2 Year Warranty
    • Preowned - 1 Year Warranty
      Pulsar - 3 Year Warranty
      Puma - 2 Year Warranty
      Rado - 2 Year Warranty
      Raymond Weil - 2 Year Warranty
    • Rebel - Manufacturers Guarantee
    • Reign - Manufacturers Guarantee
    • Revue Thommen - 2 Year Warranty
    • Richard Mille - 2 Year Warranty
    • Roberto Cavalli - Manufacturers Guarantee
    • Roger Dubuis - 2 Year Warranty
    • Rolex - 2 Year Warranty
    • Romain Jerome - 2 Year Warranty
    • Rotary - 2 Year Warranty
    • Rudiger - Manufacturers Guarantee
    • S Coifman - Manufacturers Guarantee (See Below)
      Seiko - 3 Year Warranty
    • Sekonda - 2 Year Warranty
    • Sevenfriday - 2 Year Warranty
    • Shield - Manufacturers Guarantee
    • Shinola - 2 Year Warranty
    • Shturmanskie - Manufacturers Guarantee
    • Simplify - Manufacturers Guarantee
      Skagen - 2 Year Warranty
    • Sophie & Freda - Manufacturers Guarantee
    • Stuhrling Original - Manufacturers Guarantee
    • Suunto - 2 Year Warranty
      Swatch - 1 Year Warranty
    • Swiss Army - 3 Year Warranty
      Swiss Legend - 2 Year Warranty
      Swiss Military - 2 Year Warranty
    • TAG Heuer - 2 Year Warranty
      Technomarine - 2 Year Warranty
      Thunderbirds - 2 Year Warranty
    • Thomas Earnshaw - Manufacturers Guarantee
    • Timex - 1 Year Warranty
      Time-It - 2 Year Warranty
      Tissot - 2 Year Warranty
      Tommy Hilfiger - 2 Year Warranty
      ToyWatch - 2 Year Warranty
      Tsumori Chisato - 2 Year Warranty
    • Tudor - 2 Year Warranty
      TW Steel - 2 Year Warranty
      TX - 1 Year Warranty
      U-Boat - 2 Year Warranty
      Ulysse Nardin - 2 Year Warranty
    • Vacheron Constantin - 2 Year Warranty
    • Ventura - 2 Year Warranty
    • Versace - 2 Year Warranty
    • Versus By Versace - 2 Year Warranty
      Victorinox Swiss Army - 3 Year Warranty
    • Vostok Europe - Manufacturers Guarantee
    • Waldhoff - Manufacturers Guarantee
      Wittnauer - 2 Year Warranty
      Zenith - 3 Year Warranty
    • Zeno - 2 Year Warranty
      Zodiac - 2 Year Warranty

     

    Accutron -  Manufacturers Guarantee

     

    This timepiece is warranted only to the original owner for 5 years from date of purchase. The warranty only comes into effect if the warranty card is fully and correctly completed by an Authorized dealer at the time of purchase and/or you provide original proof of purchase. 


    Do not open the case back of your timepiece under any circumstances. Consult the store where you purchased your timepiece or an authorized service center when service is required. All parts of this timepiece, except for the strap, are to be repaired only at an authorized service center because special technologies and equipment are required to perform repairs, inspections and adjustments. Please refer to the Service Center section of our 
    website for instructions on how to send your timepiece to an authorized service center.

     

     

    Adee Kaye - Manufacturers Guarantee

     

    Certified that your Adee Kaye watch is guaranteed against manufacturing defects for three years from the date of purchase. To qualify for service under the guarantee, you must present your watch together with proof of purchase. The warranty does not cover accidental damage to glass, bracelet, strap, battery, case as well as negligent use and willful tampering of the watch. $17.95 shipping and handling is required (shipping cost may change without prior notice).


    Returns, Replacements or Repairs must be coordinated with the Adee Kaye team at tel. no. 1-213-688-1179.


    Please send watches to:
    NISIMOV WATCH CO., INC.
    Attn: Adee Kaye Service Dept.
    643 S. Olive Street, Suite 200
    Los Angeles, CA 90014


    For more information, please email:
    sales@nisimovwatch.com

     

     

    Akribos XXIV - Manufacturers Guarantee

     

    The manufacturer declares that all Akribos XXIV watches are covered by an international warranty against any manufacturing defect that will be honored by the date of purchase of the watch. Akribos XXIV will within 24 months from the date of the purchase, repair or replace (at Akribos XXIV option) the movement of this timepiece free of charge if such movement proves to be defective in material workmanship under normal use. For quartz watches, the battery is covered by the warranty for a period of one year from the date of purchase.


    This warranty does not cover the watchcase, watch bracelet, strap, crystals or normal wear. This warranty will be void if the watch has been mishandled or used under extraordinary conditions. Unless the watch is labeled as “water resistant” this warranty will also be void if the watch has been submerged in water.


    This international warranty shall only be valid if the watch has been purchased from a reseller authorized by Akribos XXIV.


    The warranty card must be presented together with the watch to an authorized Akribos XXIV service center for all in-warranty servicing. Any work performed on an Akribos watch by an unauthorized person or entity shall automatically render this international warranty null and void.


    All Akribos XXIV watches are accompanied with directions for use including recommendations of care and maintenance that should be followed. Any damage resulting from improper use or mistreatment of the watch is not covered under the 2-year warranty.


    The terms of this international warranty do not in any way restrict or otherwise affect any possible statutory rights which the consumer may be entitled by law in the country of purchase.


    If your watch should require service during the period of warranty, please send it along with a copy of your original bill of purchase and check in the amount of $15 to cover the cost of shipping and handling.


    You can register your warranty online at:
    Akribos XXIV
    AKRIBOS XXIV
    4014 1st Ave #601
    Brooklyn NY, 11232
    1-718-437-8723

     

     

    August Steiner- Manufacturers Guarantee

     

    August Steiner, within 12 months from the date of purchase, will repair or replace (at August Steiner option), the movement of this timepiece free of charge if such movement proved to be defective in material or workmanship under normal use. This warranty does not cover the watch case, watch bracelet, straps, crystals, battery or normal wear. The warranty will be void if the watch has been mishandled or used under extraordinary conditions. Unless this watch has been labeled as “water resistant” this warranty will also be void if the watch has been submerged in water.


    Please send the item prepaid*, with your purchase receipt and a brief description of the work requested and a check for $10 to cover costs of shipping and handling to:


    August Steiner Repair Center
    4014 1st Ave #601
    Brooklyn NY, 11232
    1-718-663-3990
    *August Steiner recommends you purchase insurance (with signature required) your item. This warranty gives you specific legal rights. You may also have other rights that vary from state to state.

     

     

    Bertha - Manufacturers Guarantee

     

    1-Year Limited Warranty - warranted against breakage or malfunction under normal use, due to defects in material or workmanship, to the original consumer / purchaser. This 1-year limited warranty includes all components of the movement and the case. This warranty does not extend to the finish, crystal, battery, bracelet, or strap / band.

     

    2-Year Extended Warranty - Quartz / Automatic Movement - The internal components and quartz / automatic movement in all watches are warranted up to two years, against breakage or malfunction under normal use, due to defects in material or workmanship, to the original consumer / purchaser. The extended warranty covers the movement only, against any fault in normal operation, that is not the result of an expired battery, water intrusion, impact, or improper use.

     

     

    Breed Manufacturers Guarantee

     

    1-Year Limited Warranty - warranted against breakage or malfunction under normal use, due to defects in material or workmanship, to the original consumer / purchaser. This 1-year limited warranty includes all components of the movement and the case. This warranty does not extend to the finish, crystal, battery, bracelet, or strap / band.

     

    2-Year Extended Warranty - Quartz / Automatic Movement - The internal components and quartz / automatic movement in all watches are warranted up to two years, against breakage or malfunction under normal use, due to defects in material or workmanship, to the original consumer / purchaser. The extended warranty covers the movement only, against any fault in normal operation, that is not the result of an expired battery, water intrusion, impact, or improper use.

     

     

    Brera - Manufacturers Guarantee

     

    Your BRERA watch is warranted against defects in materials and workmanship by BRERA under the terms and conditions of this warranty for a period of two (2) years from the original date of purchase. This warranty only covers the following components: the watch movement, hands and dial.


    Should a covered component be defective in materials or workmanship during the warranty period under normal use, it will be repaired or the watch will be replaced (at the sole discretion of the service center) free of repair charges. A copy of the receipt or completed, dated, stamped and signed BRERA International Warranty card is required for proof of purchase. A $14.95 return shipping and handling fee will apply to all warranty service in the US. International warranty shipping and handling fees may vary.


    This warranty is void if the watch has been damaged by accident, negligence, unauthorized service or other factors not due to defects in materials or workmanship. In case of replacement, BRERA cannot guarantee that you will receive the same model watch. If your watch is not available, a watch of equal value or similar appearance will be provided.


    *IMPORTANT NOTE: Using the chronograph function for more than 30 minutes per day will significantly reduce the life of the battery of your quartz movement.
    Please visit the link for further information on our warranty.

     

     

    Burgi- Manufacturers Guarantee

     

    Burgi, within 24 months from the date of purchase, will repair or replace (at Burgi’s option), the movement of this timepiece free of charge if such movement proves to be defective in material or workmanship under normal use. This warranty does not cover the watch case, watch bracelet, straps, crystals, battery or normal wear. The warranty will be void if the watch has been mishandled or used under extraordinary conditions. Unless this watch has been labeled as “water resistant”, this warranty will also be void if the watch has been submerged in water.


    Please send the item prepaid*, with your purchase receipt and a brief description of the work requested and a check for $10 to cover costs of shipping and handling to:
    Burgi Repair Center
    4014 1st Ave #601
    Brooklyn NY, 11232
    1-718-663-3990
    *Burgi recommends you purchase insurance (with signature required) your item. This warranty gives you specific legal rights. You may also have other rights that vary from state to state.

     

     

    Calibre - Manufacturers Guarantee

     

    All warranty service will be provided by the Gevril Group Service Center.  The GEVRIL warranty is guaranteed for a period of 2 years from the date of purchase, only if proof of purchase can be provided.


     If work is done under the warranty, the GEVRIL service center may charge for postage and insurance. Services are also available for a charge after the warranty period has expired.


    Please wrap the watch securely and clearly print your name and return address on the package. In addition, provide contact information and include written explanation of the problem(s) you are experiencing. Always purchase insurance your watch when using the mail. Do not include paperwork or gift box in your shipment. Postage, insurance, and shipping incurred in sending the watch for service are the owner's responsibility.


    The battery is guaranteed for 1 year. The warranty does not cover leather straps. Warranty covers manufacturing defects only and does not include maintenance.
     Maintenance shall include changing of batteries outside the 1 year warranty period, ensuring water resistance and all other services other than replacement of defective warranty parts.


    Warranty work and maintenance must be done by an official GEVRIL service center. Work performed by anyone other than an official GEVRIL service center renders this warranty void.

     

    GEVRIL will not provide any warranty service for:
      * Normal wear and tear due to normal use (for example, scratched on the metallic surface).
      * Damage while in the possession of the consumer, not resulting from a manufacturing defect (including, but not limited to improper care and improper storage of the watch).
      * Damage caused by tampering with, opening the watch, or other than normal or reasonable use.
      * Damage caused by repairs or alterations performed anywhere other than an authorized GEVRIL Service Center.
      * Due to theft or loss.
      * Damage caused by natural causes beyond the control of GEVRIL.
     Please email watchrepair@gevrilgroup.com to get started or call 845-425-9882 for assistance.

     

     

    Crayo - Manufacturers Guarantee

     

    1-Year Limited Warranty - warranted against breakage or malfunction under normal use, due to defects in material or workmanship, to the original consumer / purchaser. This 1-year limited warranty includes all components of the movement and the case. This warranty does not extend to the finish, crystal, battery, bracelet, or strap / band.

     

    2-Year Extended Warranty - Quartz / Automatic Movement - The internal components and quartz / automatic movement in all watches are warranted up to two years, against breakage or malfunction under normal use, due to defects in material or workmanship, to the original consumer / purchaser. The extended warranty covers the movement only, against any fault in normal operation, that is not the result of an expired battery, water intrusion, impact, or improper use.

    https://crayowatches.com/pages/warranty

     

     

    Croton - Manufacturers Guarantee

     

    Should your watch need to be repaired, you may send your watch to our Customer Service Department.  Please make sure that you pack the watch securely and include a note with your name, address, phone number, e-mail address as well as the nature of the problem that you are experiencing.  In addition, please include a check or money order to Croton Watch Company, in the amount of $19.95 (for shipping, handling and insurance).  If you would like to use a credit card for this fee, please contact our Customer Service Department. Also, all returns must be shipped with either registered mail or with a trackable carrier such as UPS or Fedex. Sending with regular mail will result in the package being refused by the warehouse.

    https://www.crotonwatch.com/pages/warranty

     

     

    Deep Blue - Manufacturers Guarantee

     

    Deep Blue Watches offers a 1-year warranty for all watches purchased on our website. This warranty covers defective materials and manufacturing defects. Our warranty is only valid for the first year and to the original owner, with a valid proof of purchase.

     

    If the watch is beyond repair, or parts are not available, Deep Blue Watches may offer a replacement of comparable value at the purchased price. Any remaining warranty will apply to the replacement unit.

     

    Only the watch movement, hands and dial are the covered components during the warranty period. Repairs for other parts may be possible with a specific fee to be determined by the repair team. If the parts are defective in terms of the material used or craftsmanship, we can choose if the mentioned parts above will be repaired or replaced.

     

    Please note that shipping the watch to our NY location is the responsibility of the customer and a $19.95 return shipping fee will be charged to all warranty services.

     

    We highly recommend using a shipping service that is insured and requires a signature upon delivery, as we will not be responsible for packages that were not physically signed for by a member of our team.


     
     WARRANTY EXCLUSIONS

    • Damage to the battery compartment, case, crystal, strap and buckle or bracelet, and crown

    • Damage resulting from improper handling, lack of care, accidents, or normal wear and tear

    • Water damage due to negligence (example: crown not fully screwed in, etc.)

    • Moisture damage due to use in a hot tub, sauna or any other heat/steam related extreme temperature environments

    • Case back opened / repairs made within the warranty period by a third-party

    • Loss, theft, accidents (nicks, dents, shocks, blows, crushing, etc.), drops or natural disasters and calamities

    For repairs not covered by the warranty or for any other reasons, the minimum service fee is $50.00. This does not include the return shipping and handling fee.

    https://www.deepbluewatches.com/warranty-information.html

     

     

    Earth  - Manufacturers Guarantee

     

    1-Year Limited Warranty - warranted against breakage or malfunction under normal use, due to defects in material or workmanship, to the original consumer / purchaser. This 1-year limited warranty includes all components of the movement and the case. This warranty does not extend to the finish, crystal, battery, bracelet, or strap / band.

     

    2-Year Extended Warranty - Quartz / Automatic Movement - The internal components and quartz / automatic movement in all watches are warranted up to two years, against breakage or malfunction under normal use, due to defects in material or workmanship, to the original consumer / purchaser. The extended warranty covers the movement only, against any fault in normal operation, that is not the result of an expired battery, water intrusion, impact, or improper use.

    https://earthwoodgoods.com/pages/watches-warranty

     

     

    Elevon - Manufacturers Guarantee

     

    1-Year Limited Warranty - warranted against breakage or malfunction under normal use, due to defects in material or workmanship, to the original consumer / purchaser. This 1-year limited warranty includes all components of the movement and the case. This warranty does not extend to the finish, crystal, battery, bracelet, or strap / band.

     

    2-Year Extended Warranty - Quartz / Automatic Movement - The internal components and quartz / automatic movement in all watches are warranted up to two years, against breakage or malfunction under normal use, due to defects in material or workmanship, to the original consumer / purchaser. The extended warranty covers the movement only, against any fault in normal operation, that is not the result of an expired battery, water intrusion, impact, or improper use.

    https://elevonwatches.com/pages/warranty

     

     

    Empress - Manufacturers Guarantee

     

    1-Year Limited Warranty - warranted against breakage or malfunction under normal use, due to defects in material or workmanship, to the original consumer / purchaser. This 1-year limited warranty includes all components of the movement and the case. This warranty does not extend to the finish, crystal, battery, bracelet, or strap / band.

     

    2-Year Extended Warranty - Quartz / Automatic Movement - The internal components and quartz / automatic movement in all watches are warranted up to two years, against breakage or malfunction under normal use, due to defects in material or workmanship, to the original consumer / purchaser. The extended warranty covers the movement only, against any fault in normal operation, that is not the result of an expired battery, water intrusion, impact, or improper use.

    https://empresswatches.com/pages/warranty

     

    Favre Leuba - Manufacturers Guarantee

    Please visit their website for further information

    https://www.favreleuba.com/warranty

     

    Ferre Milano - Manufacturers Guarantee  

     

    Your new watch is covered by a two-year manufacturer’s warranty that protects against manufacturing defects.  


    What Your Watch Warranty Covers
    Watch warranty repairs cover manufacturing defects only and do not include regular preventative maintenance. During your warranty period, your watch will be repaired free of charge at Ferre Milano's authorized repair center by one of our expert watchmakers if there is a manufacturing problem.
     
    In order for your warranty to be honored, your watch must have been purchased from an authorized dealer and you must supply us with your proof of purchase. We can verify for you that the dealer you’re considering purchasing from is indeed authorized.
     
    Your watch will be professionally repaired within a reasonable time, depending on the nature of the problem. You must understand however that watch repairs are time-consuming and done completely by hand. Our watchmakers must have sufficient time to correct your problem.

    https://ferremilano.com/pages/warranty

     

     

    GEVRIL - Manufacturers Guarantee

     

    The GEVRIL warranty is guaranteed for a period of 2 years from the date of purchase, only if proof of purchase can be provided.


    If work is done under the warranty, the GEVRIL service center may charge for postage and insurance. Services are also available for a charge after the warranty period has expired.


    Please wrap the watch securely and clearly print your name and return address on the package. In addition, provide contact information and include written explanation of the problem(s) you are experiencing. Always purchase insurance your watch when using the mail. Do not include paperwork or gift box in your shipment. Postage, insurance, and shipping incurred in sending the watch for service are the owner's responsibility.


    The battery is guaranteed for 1 year. The warranty does not cover leather straps. Warranty covers manufacturing defects only and does not include maintenance.


    Maintenance shall include changing of batteries outside the 1 year warranty period, ensuring water resistance and all other services other than replacement of defective warranty parts.


    Warranty work and maintenance must be done by an official GEVRIL service center. Work performed by anyone other than an official GEVRIL service center renders this warranty void.
    Please email watchrepair@gevrilgroup.com to get started or call 845-425-9882 for assistance.

    https://www.gevril.com/pages/watch-repair-shop-and-customer-service-center

     

    GEVRIL will not provide any warranty service for:
    * Normal wear and tear due to normal use (for example, scratched on the metallic surface).
    * Damage while in the possession of the consumer, not resulting from a manufacturing defect (including, but not limited to improper care and improper storage of the watch).
    * Damage caused by tampering with, opening the watch, or other than normal or reasonable use.
    * Damage caused by repairs or alterations performed anywhere other than an authorized GEVRIL Service Center.
    * Due to theft or loss.
    * Damage caused by natural causes beyond the control of GEVRIL.

     

     

    Giordano - Manufacturers Guarantee 

     

    The present GIORDANO TIMEWEAR International Warranty applies to watches sold or presented for warranty service in any country.
    Your GIORDANO TIMEWEAR watch is guaranteed against any manufacturing defect for a period of twenty-four (24) months from the date of purchase (the “Guarantee Period”) subject to the following conditions.

     

    In order to benefit from your GIORDANO TIMEWEAR International Warranty, you will be required to present to any GIORDANO TIMEWEAR Boutique, GIORDANO TIMEWEAR Authorized Retailer or GIORDANO TIMEWEAR Authorized After-Sales Service Center, the proof of purchase and comply with registration requirements before receiving warranty service.

     

    EXCLUSIONS AND LIMITATIONS

    - Your GIORDANO TIMEWEAR International Warranty does not cover, notably:
    - Defects and damages resulting from misuse or negligence, or from accident,
    - Battery, case, crystal, strap, or bracelet
    - Defects and damages caused by improper use, alterations, tampering, dismantling or unauthorized modifications or repairs,
    - Water damage unless marked water-resistant

    https://giordanotimewear.com/pages/warranty-policy

     

     

    Glycine - Manufacturers Guarantee 

     

    International Watch Service Center
     
    9298 South 500 West
     Sandy, UT 84070
     800-463-6816
    repairs@IWSCwatchrepair.com

     

    Glycine Warranty Policy

     

     

    Heritor - Manufacturers Guarantee

     

    This 2 Year Limited Warranty includes all components and craftsmanship of the movement and watchcase. The warranty will become null and void if the timepiece is misused, abused, tampered with or taken apart, or if the timepiece is repaired by anyone other than an authorized dealer or warranty will be void. The warranty is not extended to the watch strap, bracelet, finish, crystal, crown or battery. The warranty does not cover any incidental, consequential or special damage arising from any or all uses of the watch.


    If you have a Heritor Watch that is in need of repair, please send your watch to the following address:
    Heritor Watch Service Center
    3160 Haggerty Rd, Suite K
    West Bloomfield, MI, 48323 U.S.A.


    When sending your watch, please pack it carefully and securely. Be sure to include:
    Your name
    Mailing address (street, city, state, zip code)
    Preferred phone number (with area code)
    Email address (To help expedite your repair)
    Proof of purchase
    A check or money order made payable to RESULTCO, in the amount of $10.00 to cover the cost of return shipping and handling.
    A note explaining the nature of the problem.


    When shipping, it's recommended that you purchase insurance for your watch against damage, theft or loss. Heritor is not responsible for damage, theft or loss during shipping. NOTE: PLEASE DO NOT SEND WATCH BOXES.
    For Product Registration, please 
    click here.

     

     

    Invicta - Manufacturers Guarantee

     

    9298 South 500 West
    Sandy, UT 84070
    1-800-327-7682
    invicta@iwscwatchrepair.com
    Invicta Warranty Information:
    Invicta Warranty Policy

     

     

    JBW - Manufacturers Guarantee

     

    All JBW watches come with a one-year international warranty. This warranty covers any manufacturer defects of the watch movement.


    Register your serial number here.


    Ship your repairs to:
    JBW Repair Services
    500 Enterprise Drive, Suite 500
    Flower Mound, TX 75028
    If you need further assistance, please email repairs@jbw.com

     

     

    Joshua & Sons Centers - Manufacturers Guarantee

     

    The manufacturer, Joshua & Sons Watches, LLC, declares that all Joshua & Sons watches are covered by an international warranty against any manufacturing defect and will be honored by all authorized Joshua & Sons Centers. The Joshua & Sons warranty is valid for a period of one year from the date of purchase from an authorized reseller. Joshua & Sons will, within 12 months from the date of purchase repair or replace (at Joshua & Sons option) the watch. For quartz watches the battery is covered by warranty for a period of one year from the date of purchase.


    This warranty will be void if the watch has been mishandled or used under extraordinary conditions. Unless the watch is labeled as “water resistant”, the warranty will also be void if the watch has been submerged in water.  This international warranty shall only be valid if the watch has been purchased from a reseller authorized by Joshua & Sons.


    This warranty card must be presented together with the watch to an authorized Joshua & Sons Service Center for all in-warranty servicing. Any work performed on a Joshua & Sons watch by an unauthorized person or entity shall automatically render this international warranty null and void.


    All Joshua & Sons watches are accompanied with directions for use including recommended of care and maintenance that should be followed. Any damage resulting from improper use or mistreatment of the watch is not covered under this 1-year warranty. The terms of this international warrant do not in any way restrict or otherwise affect any possible statutory rights to which the consumer may be entitled by law in the country of purchase.


    If your watch should requires service during the period of warranty please send it along with a copy of your original bill of purchase and check in the amount of $15 to cover the cost of shipping and handling to:
     Joshua & Sons Watches, LLC
     4014 1st Ave #601
     Brooklyn NY, 11232
     1-718-437-8723
    customerservice@jswatches.com

     

     

    Mathey-Tissot - Manufacturers Guarantee

     

    Mathey-Tissot will manufacture directly from Switzerland.  All after sale service can be directed to:

    SWP SWISS WATCH PARTNERS SA

    7, Avenue Krieg

    1208 GENEVE

    SWITZERLAND

    Phone number: +41227326242

    Mail: info@matheytissot.com

     

     

    Morphic - Manufacturers Guarantee

     

    1-year limited warranty: The warranty will become null and void if the timepiece is misused, abused, tampered with or taken apart, or if the timepiece is repaired by anyone other than an authorized dealer. The warranty is not extended to the watch strap, bracelet, finish, crystal, crown or battery. The warranty does not cover any incidental, consequential or special damage arising from any or all uses of the watch.


    The 2 years extended warranty covers the quartz movement and internal components, for all MORPHIC watches.
    1. Any movement that ceases normal operation or does not maintain accurate timekeeping.
    2. Detached components (hands, indicators, dial decorations, etc.) – not caused by impact.
    3. Winding stem and/or crown breakage or detachment.
    Note: The 1-year and 2-year extended warranties do not cover water intrusion damages that result from improper use.


    Please send your watch to the following address:
    MORPHIC Watch Service Center
    3160 Haggerty Rd, Suite K
    West Bloomfield, MI, 48323 U.S.A.

     

     

    ONISS - Manufacturers Guarantee

     

    Certified that your ONISS watch is guaranteed against manufacturing defects for three years from the date of purchase. To qualify for service under the guarantee, you must present your watch together with proof of purchase. The warranty does not cover accidental damage to glass, bracelet, strap, battery, or the case as well as negligent use and willful tampering to the watch. Shipping and handling is required: $18.95 (within the U.S.) AND $49.00 (outside the U.S).

     

    Returns, Replacements or Repairs must be coordinated with the ONISS team at tel. no. 1-213-688-1179.


     Please send watches to:
     ONISS Watch Service Dept.
     643 S. Olive Street, Suite 200
     Los Angeles, CA 90014
     For more information, please email:
    sales@nisimovwatch.com

     

     

    S Coifman Horological Instruments - Manufacturers Guarantee

     

    Send your watches to:
     International Watch Service Center (IWSC)
     9298 S 500 West,
     Sandy, UT 84070

     1-800-463-6816
     scoifman@iwscwatchrepair.com
      
    S Coifman Warranty Policy

     

     

  • Trade In Your Watch

    Trade In Your Watch

    To trade in your watch for Jomashop store credit click here and fill out the form.

     

    * If you are experiencing issues submitting your trade-in request, please contact us at trade-in@jomashop.com or call (718) 532-2821.

     
     
  • How do I sell my rolex to Jomashop?

    Sell Us Your Rolex

    To see the value you can get for your Rolex using the Rolex Buy-Back Program click here and fill in the form.

  • Sell Us Your Watch: Buy-Back Program

    Sell Us Your Watch

    To see the value you can get for your watch on select brands click here and fill out the form

  • Request a Repair

    Repair Center

    Jomashop maintains a state-of-the-art on-site repair/watch repair center staffed by professional watch smiths, horologists and technicians. We provide speedy, on-site service for any watch covered under the terms of our warranty, from a simple battery replacement to a full repair to replace a defective mechanism.

    Jomashop's builds its success in making our customers happy. Our professional team is here to ensure that your experience is satisfying. As with all of our merchandise, we offer a hassle-free, 30-day money-back return policy.

     

     

    Need help?

    Contact a member of our customer service team by: