Order Processing Guidelines
At Jomashop.com, we strive to ensure that your orders are processed and shipped out as quickly and efficiently as possible. To help you understand our order processing guidelines, we have outlined them below:
Orders placed before 1:30 PM Eastern Standard Time on a business day will be processed and shipped out on the same day, provided that the ordered goods are in stock and customer identification is verified. To confirm the availability of the product(s) you wish to purchase, please check with our customer service team.
Please note that we only process and ship orders from Monday to Friday. Orders placed on a weekend, holiday, or after office hours will be processed on the next business day.
Order Confirmation and Tracking
Once you have placed an order, you will receive an order confirmation via email. If you notice any discrepancies in your order, please contact us as soon as possible so we can address the issue promptly.
Once your order has shipped, we will provide you with a shipment tracking number via email. You can track your package by logging into your account and referring to the "Recent Orders." Please note that a login is required to access this information.
For more detailed information about our payment options, please refer to the Payment Options section.
Thank you for choosing Jomashop.com for your online shopping needs. If you have any questions or concerns, please do not hesitate to contact us.
Need more help?
Get in touch with our customer service team through any of these options: